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Partnership
Wheely is making changes to its business model
Substitute you work
Acquiring a New Vehicle
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Wheely Luxury Chauffeur Skills Training
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Amenities and Vehicle Features
Wheely Pin & Pocket Square
Acqua Di Parma Scent Diffuser
Interim Nameboards
New Wheely Nameboard Policy
Setting Ambient Lighting for W223s
Mandatory Child Seat for V-Class
Water in the Vehicle
Dashcam
Service standards
Phone Etiquette during an Active Journey
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During the Journey
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Visit Us
Visiting the Wheely London Academy
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Reservations and Wheely Chauffeur App
Chauffeur for a Day
Airport Queue Zone
Multiple Stops
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Contacting the Passenger
Concierge Tariff
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Contacting the Customer Service Team
Where is the best place to meet a customer?
Journey Statuses
Reservation Information
Downloading the Wheely Chauffeur App
Wheely Chauffeur App Issues
Difficulty accepting journeys due to status
Minimum Requirements For Android and iOS Devices
Updating the Chauffeur App
Frozen Application
Issues during the journey
Actions to Take if a Journey is Terminated
Penalty Charge Notices
Receiving the Sign-Up Incentive
Luggage Assistance
Cleaning and Damage
Accidents
No-Show
Rating, Acceptance and Diamonds
Diamonds Penalties
Diamonds
Acceptance Rate
Star Rating
Earnings
Verification of journey with GPS issues
Wheely Incentives
The Chauffeur for a Day pricing
Long pick-ups
The Wheely Referral Incentive
Statements of Earnings and VAT
Commission
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Joining Wheely
Vehicle Requirements
Royal Borough of Windsor and Maidenhead
Vehicle photos during sign-up
Licensing Options